Active Listener badge demonstrates the ability to use active listening techniques to encourage the group or individual to reach their own resolutions by providing a neutral and non-judgemental space to speak in.
Learning Targets
Knowing about communication models
Knowing about 'Active Listening' communication techniques
Ability to pay attention
Ability to paraphrase and summarise the message of the other person including emotions
Ability to provide feedback without judgement
Ability to reframe the message of the other person and to find a constructive solution
Actively showing verbal and non-verbal signs of listening
Empathy
Participants have to successfully accomplish the following tasks before the BADU Open Badge will be issued.
Minimum standards:
Having successfully completed an entire learning activity (training course, seminar, online course, workshop etc.), a voluntary programme/internship
